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Credit card customer complaints spike 20 in fy25 pvt banks log most cases

The Indian Express

Credit card customer complaints spike 20 in fy25 pvt banks log most cases
05,Dec,2025

The editorial

Source: The Indian Express · 5 Dec 2025

Credit cards emerged as a major source of customer complaints in FY2025, with grievances in this segment rising far more than in other areas of banking, according to the Annual Report of the Ombudsman Scheme 2024-25 released by the Reserve Bank of India (RBI).

Overall credit card complaints surged by 20.04 per cent to 50,811 cases during the year. Private sector banks dominated this space by a wide margin, driven by their strong push into unsecured lending and the rapid expansion of their card businesses. They recorded 32,696 complaints — far higher than the 3,021 complaints received against public sector banks, the report said.

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20 words from this day's editorials with Hindi meaning

The important words of this editorial with Hindi meaning, synonyms, antonyms and an example. Tap a word for its dictionary page.

Concurrent (adjective)

Existing, happening, or occurring at the same time; simultaneous. एक साथ होने वाला

Synonyms: Simultaneous, Synchronous, Coexistent, Parallel

Antonyms: Separate, Independent, Non-simultaneous, Divergent

Example: Several concurrent events were scheduled on the same day at the festival.

Elaborate (verb)

To explain something in detail or give more information about it. विस्तार से बताना

Synonyms: Explain, Expound, Clarify, Illustrate

Antonyms: Shorten, Abridge, Condense, Simplify

Example: The teacher asked him to elaborate his answer for better understanding.

Torrid (adjective)

Very hot and dry; also used for something full of strong emotion or difficulty. (bahut zyada garm ya bahut intense/mushkil)

Synonyms: Scorching, Sweltering, Blistering, Fiery

Antonyms: Cool, Mild, Pleasant, Temperate

Example: The players struggled in the torrid heat during the afternoon match.

Turmoil (noun)

A state of great disturbance, confusion, or uncertainty. अशांति, उथल-पुथल

Synonyms: Chaos, Uproar, Confusion, Tumult

Antonyms: Calm, Peace, Order, Tranquility

Example: The sudden resignation of the minister plunged the entire government into turmoil.

Insolvent (adjective)

Unable to pay one’s debts; bankrupt or having more liabilities than assets. दिवालिया, कंगाल

Synonyms: Bankrupt, Broke, Ruined, Indebted

Antonyms: Solvent, Prosperous, Affluent, Wealthy

Example: After the business failed, he was declared insolvent by the court.

Embellish (verb)

To make something more attractive by adding decorative details; to add extra (often untrue) details to make a story more interesting. सजाना, सुशोभित करना

Synonyms: Adorn, Ornament, Decorate, Enhance

Antonyms: Simplify, Strip, Deface, Spoil

Example: She decided to embellish her dress with sequins for the party.

Intrigue (verb/noun)

To arouse curiosity or interest; also to make secret plans, often for something dishonest or harmful. जिज्ञासा उत्पन्न करना / गुप्त साज़िश करना

Synonyms: Fascinate, Captivate, Arouse curiosity, Engage

Antonyms: Bore, Disinterest, Repel, Disenchant

Example: The mysterious letter began to intrigue the detectives, forcing them to reopen the case.

Harrowing (adjective)

Extremely distressing, upsetting, or painful to experience. बहुत पीड़ादायक, अत्यंत कष्टदायक

Synonyms: Distressing, Traumatic, Agonizing, Painful

Antonyms: Comforting, Pleasant, Soothing, Enjoyable

Example: Watching the harrowing documentary about the war left the audience in shocked silence.

Juncture (noun)

A particular point in time, especially an important or critical moment; also a place where things join or connect.

Synonyms: Moment, Stage, Crossroads, Turning point

Antonyms: End, Outcome, Separation, Disconnection

Example: At this crucial juncture in her life, she had to choose between moving abroad or staying with her family.

Stifle (verb)

To stop something from happening or developing; to suppress a feeling, action, or sound, or to make it hard to breathe.

Synonyms: Suppress, Smother, Restrain, Repress

Antonyms: Encourage, Release, Promote, Express

Example: The strict rules tended to stifle the students' creativity.

Precarious (adjective)

Not securely held or in position; dangerously likely to fall or collapse; uncertain or risky. अस्थिर, जोखिम भरा

Synonyms: Unsafe, Insecure, Hazardous, Perilous

Antonyms: Safe, Secure, Stable, Certain

Example: Hiking on the precarious mountain ledge made everyone move very slowly and carefully.

Poignant (adjective)

Deeply touching or moving, especially by causing a strong feeling of sadness or regret. मार्मिक, करुणाजनक

Synonyms: Touching, Moving, Heartrending, Stirring

Antonyms: Unmoving, Unaffecting, Cheerful, Lighthearted

Example: The film’s poignant ending left many people in the audience wiping away tears.

Aggravate (verb)

To make a problem, situation, or feeling worse or more serious. बिगाड़ना, और गंभीर कर देना

Synonyms: Worsen, Exacerbate, Intensify, Heighten

Antonyms: Improve, Alleviate, Ease, Reduce

Example: His constant complaints only served to aggravate the tension in the office.

Eerie (adjective)

Strange and frightening; causing a feeling of uneasiness or fear. अजीब और भयावह

Synonyms: Spooky, Creepy, Uncanny, Ghostly

Antonyms: Normal, Ordinary, Comforting, Familiar

Example: The empty playground looked eerie in the foggy early morning.

Ancestral (adjective)

Related to or inherited from ancestors; belonging to the family members of earlier generations. पूर्वजों से संबंधित, पैतृक

Synonyms: Hereditary, Inherited, Familial, Lineal

Antonyms: Modern, New, Individual, Personal (self-earned)

Example: The siblings fought a long legal battle over their ancestral property in the village.

Wistful (adjective)

Having or showing a feeling of vague or regretful longing; sadly thoughtful. आकांक्षापूर्ण उदास, व्याकुल

Synonyms: Longing, Yearning, Nostalgic, Melancholic

Antonyms: Content, Satisfied, Cheerful, Untroubled

Example: She gave a wistful smile as she looked at the old photographs from her childhood.

Ecstatic (adjective)

Feeling or expressing overwhelming happiness or joyful excitement. उल्लास से भरपूर, अत्यंत प्रसन्न

Synonyms: Overjoyed, Elated, Thrilled, Euphoric

Antonyms: Miserable, Depressed, Sad, Unhappy

Example: She was ecstatic when she found out she had secured the first rank in the examination.

Hyperbole (noun)

Exaggerated statements or claims not meant to be taken literally. अतिशयोक्तिपूर्ण कथन

Synonyms: Exaggeration, Overstatement, Embellishment, Overemphasis

Antonyms: Understatement, Literalness, Moderation, Restraint

Example: Saying “I’ve told you a million times” is a clear example of hyperbole.

Variegated (adjective)

Having many different colors or forms; marked by variety or diversity. विविध रंगों या रूपों वाला, विविधतापूर्ण

Synonyms: Multicolored, Diverse, Mixed, Heterogeneous

Antonyms: Uniform, Monochromatic, Homogeneous, Similar

Example: The artist loved using variegated patterns to make her paintings look lively and unique.

Gritty (adjective)

Showing courage and determination; having a harsh or rough quality (like sand or dirt). दृढ़ निश्चयी, कर्कश / रुखा

Synonyms: Courageous, Tough, Resolute, Tenacious

Antonyms: Weak, Cowardly, Soft, Hesitant

Example: Despite many failures, the gritty player kept practicing until he finally made the national team.

Quick quiz: 5 questions on these words

Synonyms and antonyms, the way exams ask them. Answers show as you tap.

1. Synonym of Eerie

2. Antonym of Stifle

3. Synonym of Elaborate

4. Antonym of Torrid

5. Synonym of Ecstatic

Want the full 30-question quiz with All India rank? It is in the Vocab24 app.

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