• I’m afraid I’ve got some bad news for you…
• I’m so sorry but…
• I’m sorry to have to tell you that …
• I know this isn’t what you want to hear but…
• I’m afraid to inform you of …
• It is my unfortunate duty to tell you that …
• I really feel bad to have to say this, but …
• I really don’t know how to say it, but …
Responding to bad news:
• I’m sorry to hear that…
• You must be feeling terrible …
• That’s awful!
• Too bad!
• Poor you!
• Please, accept my deepest sympathy.
• Anytime you need to talk, just call me …
• If there’s anything I can do, just let me know…